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Proxy Configuration for Licence Activation

Most of our products have web activated licences. This means the software needs to access the internet to validate your licence, following installation. However, sometimes the software fails to contact our web server. This can be down to anti-virus software, or your company's internet security policy.


If your company is using a proxy server for internet security you will probably need to configure our licence activation settings before your software can be activated.

This information will need to be provided and/or set by the IT department.


In our recent software the Registration & Licence Activation is accessed through the About page, by clicking the key icon. In older versions there is a separate activation utility.

When you see the main menu please click the small button marked Advanced Options at the bottom of the form. This will display a number of options, one of which is "Proxy Configuration" - click this button.

You will need to enter an IP address (machine names may be unavailable without access to any internal DNS) and the Port Number. You may also require a user name and password, depending on your network setup.

In some versions there is an option to Use "Direct" Windows Internet access, which will attempt to use the internet connection provided by Windows for Internet Explorer etc. We suggest trying the provided proxy settings first.

When you have finished please return to the main menu and click the Hide Advanced button to return to the normal menu.